What to Do If You’re Injured in a Rideshare Accident in Arkansas

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Little Rock Injury Blog > What to Do If You’re Injured in a Rideshare Accident in Arkansas

April 1, 2025

Rideshare services like Uber and Lyft have become a regular part of life for many in Arkansas, offering a convenient alternative to traditional transportation. But with their rise in popularity comes an increase in rideshare-related accidents—and for injured passengers or drivers, the aftermath can be confusing and overwhelming.
If you’ve been hurt in a rideshare accident, it’s crucial to take immediate action to protect your health, your rights, and your ability to seek compensation. An experienced Arkansas rideshare accident lawyer can help guide you through this complex process.

Step One: Prioritize Safety and Medical Care 

Check for Injuries

The first thing to do after any crash is ensure your safety. Check yourself and others for injuries. Even if you feel okay initially, it’s important to remember that some injuries—like whiplash or internal trauma—can present delayed symptoms.

Call 911

  • Always report the accident to emergency services. A police report will serve as an official record of the incident, which is key evidence if you pursue a legal claim.

Step Two: Document the Scene Thoroughly 

Collect Key Information

Whether you’re a passenger, rideshare driver, or another motorist, gather names, phone numbers, driver’s license details, and insurance information from everyone involved in the crash.

Take Photos

  • Use your phone to take clear photos of the accident scene, vehicle damage, license plates, road conditions, and any visible injuries.

    Speak to Witnesses

    • If anyone witnessed the accident, ask for their contact information. Their testimony could help support your version of events later on.

    How to Report a Rideshare Accident

    Notify the Rideshare Company

    • Use the Uber or Lyft app to report the incident as soon as possible. This starts their internal claims process and helps ensure access to the appropriate insurance coverage.

    Inform Your Own Insurance Provider Company

    • Even as a passenger, it’s wise to notify your personal auto insurance carrier. Depending on your coverage, you may have benefits available to you.

        Understanding Rideshare Insurance Coverage

        Rideshare companies maintain tiered insurance policies based on the driver’s status at the time of the accident:

        • Driver Offline or App Off: Only the driver’s personal auto insurance applies.
        • App On, No Ride Accepted: Uber and Lyft offer contingent liability coverage (usually up to $50,000 per person for injuries).
        • Ride Accepted or Passenger Onboard: This triggers up to $1 million in third-party liability coverage, which may cover passengers, pedestrians, or other drivers.

            These distinctions can be critical in determining which insurance policy will pay for your medical bills, lost wages, and other damages.

            Protecting Your Rights After a Rideshare Accident

            Consult an Arkansas Rideshare Accident Lawyer

            Navigating the legal complexities of a rideshare injury case is difficult without professional help. An experienced Arkansas rideshare accident lawyer will:

            • Investigate the accident thoroughly
            • Identify all liable parties (rideshare driver, company, third-party drivers)
            • Handle communications with insurance companies
            • Fight for the full compensation you deserve

            Don’t Settle Too Quickly

            • Insurance companies may offer fast settlements that fall far short of covering your long-term needs. Never accept a settlement without consulting an attorney who understands the full value of your claim.

              Keep Detailed Records

              • Track all your accident-related expenses, including medical treatment, prescriptions, rehabilitation, lost income, transportation costs, and any out-of-pocket spending. These records strengthen your case and help ensure you’re fairly compensated.

              Recent Arkansas Rideshare Incidents Underscore the Risks

              Unfortunately, rideshare-related accidents are not rare in Arkansas:

              • Tragic Head-On Collision (June 2024): A rideshare driver was killed in a fatal crash, raising concerns about driver safety and liability.
                Source: KAIT 8
              • Deadly Assault on Driver (January 2025): A woman was charged after allegedly running over and killing a rideshare driver following an argument.
                Source: KAIT 8

                These incidents highlight the unpredictable nature of rideshare travel and the importance of knowing your rights if you’re involved in an accident.

                When to Call an Arkansas Rideshare Accident Lawyer

                If you’ve been injured in a rideshare accident in Arkansas, don’t navigate the legal system alone. Whether you were a passenger, another driver, or a pedestrian, your rights matter—and your case deserves experienced, aggressive representation.

                At the Reed Firm, we understand how devastating a rideshare injury can be. We’re committed to helping you get the medical treatment, financial compensation, and peace of mind you deserve. Let us handle the legal battle while you focus on healing.

                đź“ž Contact the Reed Firm Today for a Free Consultation

                Don’t wait. The sooner you get legal help, the better your chances of recovering the full compensation you’re entitled to. Contact us or call now to speak with an Arkansas rideshare accident lawyer who will fight for your future.